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New Idea

Cycle through CTA statuses with a from Cockpit list view

Related products:None
  • January 13, 2017
  • 1 reply
  • 20 views

sara_hoeffler
  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • 58 replies
It would be cool to have a button (or forward/back arrows) beside the "Default Closed Status" checkbox that allows CSMs to advance a CTA to the next status.  For example, CSMs could advance status for a Business Review CTA from "Assigned" to "Scheduled" with one click instead of having to open CTA detail and select the new status from a dropdown.  Status sequence could be based on the status order set in CTA config.  

1 reply

nitisha_rathi
  • Expert ⭐️
  • 1134 replies
  • January 16, 2017
Hi Sara,

Thanks for the interesting idea. We will look into the possibilities of adding this enhancement.

Thanks,
Nitisha

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