I am using the Gainsight PX REST Api’s for the first time, and I am getting back an unsuccessful response code. Any guidance on what would be the cause of this? Is it a matter of an invalid api key or what?
Response Code: 405 (Method Not Allowed)
HttpMethod: Put
Best answer by efinch
So, either the documentation is incomplete or I am reading it wrong. Here is what I learned.
Put can only handle updating existing records.
Url: users/identifyId
Post can only handle adding new users
Url: users/
So, first I try to Put an updated record. If that returns 404, then I try to Post the same record as an insert. I dislike that I have to make up to two http requests, but it does seem to work.
https://aptrinsic.docs.apiary.io/#reference/users/v1usersdenylistidentifyid/update-user
+1Thank you for contacting us through the community; I'll forward your inquiry to our support staff.
One of our support agents will contact you via the email/support inquiry shortly.
Thanks
Dileep Nalla
So, either the documentation is incomplete or I am reading it wrong. Here is what I learned.
Put can only handle updating existing records.
Url: users/identifyId
Post can only handle adding new users
Url: users/
So, first I try to Put an updated record. If that returns 404, then I try to Post the same record as an insert. I dislike that I have to make up to two http requests, but it does seem to work.
https://aptrinsic.docs.apiary.io/#reference/users/v1usersdenylistidentifyid/update-user
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
