Skip to main content
Released

Send automated messages based on certain criteria

Related products:CC Notifications & Subscriptions
john_apple
Ester.Memoli
romihache
alizee
revathimenon
+1
  • john_apple
    john_apple
  • Ester.Memoli
    Ester.Memoli
  • romihache
    romihache
  • alizee
    alizee
  • revathimenon
    revathimenon
  • DougCaviness
    DougCaviness

Claire
  • Contributor ⭐️⭐️⭐️
  • 18 replies
We've been testing out granting a rank to users who have logged in twice but not posted yet as a way to send those people an email encouraging them to make their first post in the community. We've gone from 13% to 20% of people who have made at least one post so this is great!

I'd love to be able to send more messages targeted in this way, but without having to set up a rank for all of them.

5 replies

xiaoyu-shen
  • Helper ⭐️⭐️
  • 341 replies
  • July 15, 2021
The following idea has been merged into this idea:
CommunityKaila

All the votes have been transferred into this idea.

  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • 101 replies
  • December 9, 2021

Hi @xiaoyu-shen I’d like to add a system email on “You’re invited to join the webinar on XYZ”. Would that be possible to set up, from your end or our end? 


Gainsight CC Team
  • Gainsight Employee ⭐️⭐️
  • 134 replies
  • February 23, 2022
The following idea has been merged into this idea:

All the votes have been transferred into this idea.

Sebastian
Forum|alt.badge.img+1
  • Helper ⭐️⭐️⭐️
  • 651 replies
  • February 21, 2024

Closing this idea, since we’re now natively offering this capability with Automated Email Campaigns!

 


Sebastian
Forum|alt.badge.img+1
  • Helper ⭐️⭐️⭐️
  • 651 replies
  • February 21, 2024
OpenReleased

Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings