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Support Drop-down Data Type in Sally for post to timeline


hardik_mota
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Hi Team, 

Users noticed when trying to utilize any timeline activity type from Sally not all of the fields are present. Example : Dropdown data type fields

Can we support dropdown fields? I didn’t see anything relevant listed in the documentation limitations.

Best,

hardik

Best answer by himaswetha

Hi Hardik,

Only mandatory fields of Activity Type are displayed in the Slack form.

when the dropdown fields are made mandatory, the user can notice the fields when selecting the particular activity type.

Also, Sally doesn't support date, date-time, and check box fields.

For example: .when an activity type has a date/date-time field that is made mandatory, this particular activity type is not displayed in the list of activity types.

Sally supports less than 10 mandatory fields on a Slack form.


Thanks,

Hima Swetha

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2 replies

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  • Gainsight Employee ⭐️
  • 1 reply
  • Answer
  • February 9, 2021

Hi Hardik,

Only mandatory fields of Activity Type are displayed in the Slack form.

when the dropdown fields are made mandatory, the user can notice the fields when selecting the particular activity type.

Also, Sally doesn't support date, date-time, and check box fields.

For example: .when an activity type has a date/date-time field that is made mandatory, this particular activity type is not displayed in the list of activity types.

Sally supports less than 10 mandatory fields on a Slack form.


Thanks,

Hima Swetha


sai_ram
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  • Expert ⭐️⭐️
  • 3727 replies
  • February 16, 2021

@himaswetha Thanks for the response! 

 


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