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Question

Access segment.io data with bionic rules


britton_walker
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I'm needing to access the data from our segment integration with a bionic rule. Does anyone know if this is at all possible? And if so, how to do it?

We have all our segment data stored on an MDA object labeled "Segment Day Agg". I can access all of our MDA objects, except the segment and email related objects.

6 replies

sai_ram
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  • Expert ⭐️⭐️
  • 3727 replies
  • May 24, 2017
Britton, 

Are you seeing this issue in your Production or sandbox instance?

britton_walker
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Production.

sai_ram
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  • Expert ⭐️⭐️
  • 3727 replies
  • May 24, 2017
Would you be able to grant Gainsight support access to your org, so we can review this further and sort out the issue

britton_walker
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You should have access now.

ashok_dugaputi
Britton,

Are you able to get the Segment data into Bionic Rules?

With Summer release, you can even access Segment raw data and aggregation in Bionic rules. This would give you much more flexibility to process beyond limited fields using Bionic Rules.

In addition to this, Segment 2.0 is going to be available soon that is being designed to address scalability challenges and will give much more flexibility in using Segment data.

Thanks,
Ashok

britton_walker
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I found a workaround that's satisfactory. Thanks for the information though.

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