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There is no Mobile network section in the Categories list

  • October 11, 2021
  • 1 reply
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a.slyusar
  • Contributor ⭐️⭐️⭐️⭐️
  • 30 replies

When customers post a new topic in the community, the entire Mobile network section is missing in the Сategory field. How to get it back?

Best answer by Gainsight CC Team

Hi @a.slyusar yep I can see what you mean, hmmm that category is not showing in the dropdown on your community - can you submit a support ticket to support@insided.com and we can look into it for you! :grin:

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Gainsight CC Team
  • Gainsight Employee ⭐️⭐️
  • 134 replies
  • Answer
  • October 11, 2021

Hi @a.slyusar yep I can see what you mean, hmmm that category is not showing in the dropdown on your community - can you submit a support ticket to support@insided.com and we can look into it for you! :grin:


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