Important Change to Gainsight’s Rule & Power List Date Time Handling

Gainsight pushed a patch release to your org* this week that includes an important enhancement to Rules Engine and Power List behavior. Previously, when you used a DateTime field in filter criteria and applied a ‘less than’ or ‘equal to’ Rule Date filter, the Rule date was working as DateTime instead of just date, and it was using the Rule scheduled time for the time component, instead of Start / End of day. Now, to fetch all of the data that exists, you can use createdDate <= Today (Rule Date), which brings in the data through the end of Today.



In Power Lists, when you have a comparison for a DateTime field = (equals) Run date, then the condition DateTime value which is in between ‘start of the day’ and ‘end of the day’ will be added automatically.



You do not need to make any changes to existing Power Lists or Rules for the adjustment to be reflected.



For more information on this enhancement and other items in the patch release, please review our release notes.



If you have any questions, please contact support@gainsight.com.



*The patch was not pushed to your org if your organization opts-out of automatic upgrades. Please contact support if you wish to request this upgrade.