Hello -
I'm getting this error when I try to preview emails in my program that is in draft:
Failed to load preview for this participant. Please try again.
All my participants have the review status, so it's not that.
The only thing I've done differently is I'm using a Survey 2.0 and using a query builder, as power list doesn't appear to be avaliable to use.
Any ideas? Thanks!
Solved
Preview in Programs not working
Best answer by alex_legay
Hey Justin,
Can you check the following community post?
https://community.gainsight.com/conversations/do-not-check-map-gainsight-standard-fields-by-default-from-surveys-5c549f37e4b09aad6510e625
What you describe sounds like one of the things touched on when "mapping gainsight standard" fields when not needed.
View originalCan you check the following community post?
https://community.gainsight.com/conversations/do-not-check-map-gainsight-standard-fields-by-default-from-surveys-5c549f37e4b09aad6510e625
What you describe sounds like one of the things touched on when "mapping gainsight standard" fields when not needed.
+6Hey Justin,
Can you check the following community post?
https://community.gainsight.com/conversations/do-not-check-map-gainsight-standard-fields-by-default-from-surveys-5c549f37e4b09aad6510e625
What you describe sounds like one of the things touched on when "mapping gainsight standard" fields when not needed.
Can you check the following community post?
https://community.gainsight.com/conversations/do-not-check-map-gainsight-standard-fields-by-default-from-surveys-5c549f37e4b09aad6510e625
What you describe sounds like one of the things touched on when "mapping gainsight standard" fields when not needed.
1 person likes this
That was exactly the problem! It's fixed and working, thank you!
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