Skip to main content
Question

Parent-Child Rules in a Rule Chain


Forum|alt.badge.img+2
  • Contributor ⭐️⭐️⭐️⭐️
  • 25 replies

Hello - 

I have a rule that pushes a comments field to SFDC from Gainsight. After it pushes to SFDC, I need to clear out that comments field in Gainsight. If I make the clearing of the comments field a child to the push to SFDC, how does that work for partial success in the push to SFDC?

If the push to SFDC is successful for 80/100, will the child rule to clear the comments field only run on the 80 that were successful?

If so, is that the best way to do that? I thought about adding the clearing of the field as a second action within the Load to SFDC rule after it loads, but wasn’t sure if the 2nd action would run if the 1st one failed on a record.

Thanks

0 replies

Be the first to reply!

Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings