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Lookup searches on CTA and Success Plan not returning results when we have picklist field added in the search fields.


  • Gainsight Employee ⭐️

Hello Team,

 

We have configured the picklist in the Search Fields section along with other search fields on the Success Plan and Cockpit pages. However, the lookup searches on the Success Plan and Cockpit details pages are not returning results when we perform a search. When we remove the picklist, the searches work as expected.

 

@pgeorge 

2 replies

darkknight
Forum|alt.badge.img+4
  • Expert ⭐️
  • 1980 replies
  • March 18, 2025

So when you add the picklist, the searches do not work as expected.

Sounds like a bug to me?


HollySimmons
Forum|alt.badge.img+1
  • Helper ⭐️
  • 168 replies
  • March 24, 2025

We have this same issue too...


Reply


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