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New Idea

Flag/Star Important Timeline Activities

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jaw
  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • 92 replies

Hi all, 

One of the AMs asked if it’s possible in Gainsight to add a “Star” or “Flag” to Important timeline activities (similar to Gmail features) so that those entries/activities can be referenced later while scrolling through timeline. 

 

Thanks,

Jasmine

 

 

11 replies

dan_ahrens
Forum|alt.badge.img+2
  • Expert ⭐️⭐️⭐️
  • 1984 replies
  • October 23, 2019

I’ve seen some similar suggestions to allow the “pinning” of important messages to the top of the timeline. One question to answer is - would that “pinning” or “starring” be universal for anyone who visited the account’s timeline, or would it just be pinned for the individual user (and other users could have different activity entries pinned)?


ashleyunity
  • Contributor ⭐️⭐️⭐️
  • 11 replies
  • October 23, 2019

@dan_ahrens we would like to be able to pin Timeline activities universally. Pinning or “starring” with the ability to filter on those posts would greatly reduce the amount of time we spend combing through the Timeline when preparing for customer meetings.


sai_ram
Forum|alt.badge.img+1
  • Expert ⭐️⭐️
  • 3727 replies
  • November 19, 2019

@All, Thanks for bringing this up! We have added this to our product backlog, I will update you here once we consider it for release. 

Happy posting!


dpmetcalf13
  • Contributor ⭐️
  • 1 reply
  • July 24, 2020

Hi @sai_ram! Is there any update on this feature request? Thank you!


nitisha_rathi
  • Expert ⭐️
  • 1134 replies
  • August 26, 2020

This is on our medium term roadmap. We will get to it in early 2021.


  • Contributor ⭐️⭐️⭐️⭐️⭐️
  • 74 replies
  • April 15, 2021

@nitisha_rathi Any update on this, or clearer timeline for implementation?


Forum|alt.badge.img+3
  • Helper ⭐️
  • 256 replies
  • April 20, 2021

Additional post here: 

 


Chirag
  • Helper ⭐️
  • 82 replies
  • June 7, 2021

Yes we are considering this ask of pinning an activity. Due to other high priority items it is getting pushed. Hopefully, we’ll get to it by the end of this year/early next year.


jaredjasso
Forum|alt.badge.img+1
  • Contributor ⭐️⭐️
  • 6 replies
  • June 16, 2022

Hello, 

Has there been any update to this? 

 

Thank you, 


anirbandutta
Forum|alt.badge.img+2
  • Expert ⭐️
  • 1804 replies
  • June 16, 2022

@Bhawya would you be able to comment on the latest?


Forum|alt.badge.img+1
  • Gainsight Employee ⭐️
  • 109 replies
  • June 29, 2022

We have not been able to plan this item as team has been working on other high priority items. Once we have visibility on when this can be picked up, I will update this thread.


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