Skip to main content

Deleting Users via the API

michael_sweeney
Forum|alt.badge.img+1

Quick tip when deleting users through the API



I just wanted to share a quick tip today if you ever have to delete users through the API.

If a user is deleted and comes back before 7 days have gone by, we reinstate them with no change, it is if they never were deleted. If they come back after 7 days, a new user is created.

Hope that helps!!

    Did you find this topic helpful?

    2 replies

    harshibanka
    Forum|alt.badge.img+2
    • harshibanka
    • Gainsight Employee ⭐️⭐️
    • 196 replies
    • June 7, 2019
    Hi @michael_sweeney , thanks for the tip. I not sure what you meant by "If they come back after 7 days, a new user is created.", could you please explain?

    Harshi (pronounced like the Hershey's chocolate); PLG and Digital CS Evangelist
    michael_sweeney
    Forum|alt.badge.img+1
    Yeah sure. After the 7 days they will be completely deleted from the system. So if that user is created again the user will be a "New User". New users will see engagements that are setup to run once per user again for example.

    Reply


    Terms & ConditionsCookie settings

    Cookie policy

    We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

     
    Cookie settings