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Question

Cognitive Search


How do you improve the findability of relevant information across your digital properties - irrespective of where the information resides?

3 replies

Alistair FIeld
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  • Helper ⭐️⭐️⭐️
  • 247 replies
  • May 17, 2023

Hi @sureshs 

That is a very broad subject. 

If you are meaning how can we improve the ranking and search algorithm. We currently do not have that option. I recently wrote and article on how the search works. So you would be best to read this and optimise your content creation to match the process.

 

There are many ideas open around search improvements, and it is certainly high on our roadmap.

https://community.insided.com/ideas?filters%5BproductArea%5D%5B0%5D=Search


  • Author
  • Contributor ⭐️
  • 1 reply
  • May 17, 2023

Thank you for your response, @Alistair Field. Yes, I'm referring to the type of AI-driven enterprise search you mentioned.

I wanted to inquire whether Insided Search offers built-in support for popular knowledge and content repositories such as AEM, Jira, Marketo, GitHub, Confluence, Google Drive, YouTube, Box, Mindtouch, Helpscout, Stack Overflow, Litmos, Solr, Moodle, Dropbox, WordPress, Jive, Vimeo, Docebo, Skilljar, API, Aha, Discourse, Website, Microsoft Azure, Zoominfo Software, MS Teams, Seismic, RSS, Contentful, Vidyard, Wistia, Monday.com, Guru, Knowledge Owl, and more.


Gainsight CC Team

We have a Federated Search API that allows you to include external content in your community search.

 

At this time there is no AI imparted on the relevancy of content in a unified result list.


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