+1Hi All
For those of you that have implemented GS into your org do you have any best practices to share? Did you have any tools at your disposal to help? What worked well? What did not? I have the use case template from our AE, but was wondering if there was any starting docs or guides that you may have used?
Thanks in advance!
Best answer by matthew_lind
Hot off the presses just this morning from
This has some great steps toward a successful rollout, including a lot of non-platform items to consider like change management, enablement and strategy
+2Hello
This group about Beginner Admins of Gainsight is the community you want to be a part of for discussions like this. :)
Look forward to seeing you there!
+6Moving this to our BAT group for anyone who can chime in from there :)
fyi
+11Hot off the presses just this morning from
This has some great steps toward a successful rollout, including a lot of non-platform items to consider like change management, enablement and strategy
+2The old adage ‘walk before you run’ is pretty applicable here. A lot of times I’ve seen with new implementations the temptation is to implement EVERYTHING. ALL the usage data, ALL the CTAs, automate ALL the emails. And I can understand, Gainsight isn’t inexpensive, so teams want to leverage all the fancy new features and functions at their fingertips. But as Matthew and Lila allude to, change management is a large and vital effort, and users need to see some value first without hurling a hundred new CTAs, giant scrolling dashboards and multitudes of fields and charts of data at them. 
+11Here’s another outstanding resource from Valuize regarding a Gainsight deployment. The team there has deep experience with Gainsight on both the tactical level as well as the strategic.
https://www.valuize.co/all-resources/gainsight-cs-ebook/
You will need to offer your basic contact information to access. Having seen the material itself, it’s excellent, including sections on how to know if you’re ready, how to actually launch, and what to avoid.
+4Thanks for sharing this ebook
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
