Hello Admins! I took a little time off to get settled in my new home but wanted to jump right back in and kick off another puzzle round. 
My goal was to create a fun little crossword puzzle around the Cockpit and Playbooks topic, but it might be a little trickier than I planned. Let’s see how you do with this one. Use the clues below to solve the puzzle. Good Luck and Have Fun!!
ACROSS
1. Identifiers (Name, Type, Reason) ensure rules do not create a _________ CTA.
4. Assigning a playbook task due date based on another task's due date or close.
6. ______ _____ can be created to see CTAs based on specific criteria (2 words).
7. Used by CSMs to pause a CTA.
9. An admin function allowing the update of multiple CTAs or Tasks at once (2 words).
10. The incremental actions included in a Playbook.
11. Allows CSMs to sync CTAs from Cockpit to their daily schedule .(2 words)
12. A CSMs workspace where all CTAs are displayed.
DOWN
2. What does CTA stand for?
3. An admin may join additional data records to a CTA using this (2 words).
5. Send emails directly from Cockpit using this feature (2 words).
8. A series of steps defining how to complete a CTA.
If you’re looking for some of these words, you can find them all in the online support documents here.
Competition rules are the same as before - https://community.gainsight.com/beginner-admins-in-training-63/beginner-admin-crossword-puzzle-1-get-your-game-on-44599