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Community search updates available now!

  • February 27, 2020
  • 2 replies
  • 75 views

lila_meyer
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  • Gainsight Employee ⭐️⭐️⭐️
  • 1447 replies

You may have noticed some recent improvements to Community search!

 

Advanced Filters

When you search for information on the Community, you now have advanced filters available. Filter options include categories (CS, PX, Product News, etc.), post type (ideas, questions, articles), and tags.

 

 

Category specific search

When you search within a specific category, the dynamic search results (displayed directly under the search bar) are limited to that particular category. If you view the complete list of results, you will see potential matches from across the community, along with the advanced filter options.

 

 

Happy searching!

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2 replies

darkknight
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  • Expert ⭐️
  • 1980 replies
  • March 5, 2020

We used to have the ability to search for documents by author (or at least I could search for docs where I was the author).  Is that coming back soon?


lila_meyer
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  • Author
  • Gainsight Employee ⭐️⭐️⭐️
  • 1447 replies
  • March 5, 2020

Hi Jeff, I think this was an option on our old Community platform. I know our current vendor is planning to add more adv. filter options, so I just asked them about author. I’ll let you know what I hear back! 


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