+3Posting on behalf of a customer. Currently in Survey’s on NXT when you want some of your users to be able to view survey response URL’s they have to have the analyze permission either at the survey level or permission group level. This gives access to the global survey section which you may not always want your users to have the ability to view that section.
Having a more granular permission set or modifying the way permissions work would make it more flexible.
Best answer by vikram
Thanks,
Vikram
+13Much needed feature. Theoretically, giving a CSM the Survey Response permission but no other Survey permissions (i.e. all the navigational ones) should give them the ability to see the response, but it does not. This seems extremely counter-intuitive. We do not want to give the CSMs access to the Analyze module globally or for the individual surveys for which we need them to see the responses due to a company policy restricting CSMs to only view data for accounts in their own portfolio.
Thanks,
Vikram
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
