Hello Team,
Can we retrieve the failed emails that were supposed to log to SFDC (when "Log to Salesforce" option is enabled).
This is because once logging to Task is failed with “Apex CPU time limit” error, we are not able to login them again to Task in SFDC.
If this cannot be done, can we update “Text body” in AO Emails object with token values instead of tokens.This would help multiple customers.
Thanks & Regards,
Srikanth
+4Hi Team,
Lately, I’ve seen few customers where they are looking to get those email push back again to SFDC.
Best,
Hardik
Multiple customers are reporting this issue frequently and getting frustrated as there is no other way to log failed Emails.
Could you please expedite and provide resolution or possible workaround to avoid these issues.
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