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New Idea

Allow Branching for Survey Sections

Related products:CS Surveys & NPS Management
  • September 21, 2023
  • 1 reply
  • 10 views
  • link_black
    link_black
  • elaine_cleary
    elaine_cleary
  • jackie_cofield
    jackie_cofield
  • HollySimmons
    HollySimmons
  • Jeremy M.

Currently you can only branch/add logic to survey questions. We have a use case where the section at the top is specific to a country. That section gives an intro to the survey. Ideally, we could create one survey with one section per country and then just branch to show a single section based on the country (Relationship field). 

 

This would allow for 28 surveys to turn into 1!

1 reply

gracelc
  • Contributor ⭐️⭐️⭐️
  • 13 replies
  • February 13, 2024

We would also benefit from this being available - we would like to show a different link based on the product the customer owns which does not appear to be possible with the current functionality. 


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