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New Idea

Removing relationship field from CTA View.

Related products:None
  • November 2, 2020
  • 4 replies
  • 116 views
phani_kumar
spencer_engel
sai_ram
aschreiner
lesliesmith
+2
  • phani_kumar
    phani_kumar
  • spencer_engel
    spencer_engel
  • sai_ram
    sai_ram
  • aschreiner
    aschreiner
  • lesliesmith
    lesliesmith
  • rvinny
  • tracyhigginsyoung

  • Gainsight Employee ⭐️
  • 12 replies

Hi Team,

 

I have a customer wanting to remove the relationship field from the CTA View since they are not using relationships.

They do not have any relationships and doesn't have any relationship types configured either.

 

Adding an image from my demo.

 

So would it be possible to remove this or to have an option to disable it from the UI?

 

Please share your thoughts.

4 replies

phani_kumar
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  • Gainsight Employee ⭐️⭐️
  • 332 replies
  • November 2, 2020

Nice observation and it’s valid. 


sai_ram
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  • Expert ⭐️⭐️
  • 3727 replies
  • November 5, 2020
rvinny wrote:

Hi Team,

 

I have a customer wanting to remove the relationship field from the CTA View since they are not using relationships.

They do not have any relationships and doesn't have any relationship types configured either.

 

Adding an image from my demo.

 

So would it be possible to remove this or to have an option to disable it from the UI?

 

Please share your thoughts.

@rvinny It is not a mandatory field right? So user can Ignore while creating the CTA? I also agree with you. if users are not using Relationships we shouldn’t show it. This will be an enhancement request so changing this to idea. 


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  • Author
  • Gainsight Employee ⭐️
  • 12 replies
  • November 5, 2020

@sai_ram Sure. Thanks.


  • Contributor ⭐️⭐️⭐️
  • 20 replies
  • November 11, 2020

Agreed this would be useful

 


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