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Zoom Meeting Integration

Related products:None
  • September 8, 2021
  • 8 replies
  • 616 views

mark7669

Considering the current environment of many folks handling customers remotely, how much thought has been given to Zoom Meeting integration? Creating meetings (scheduled or ad hoc) with the ability to add Zoom appointments that populated Outlook via the add-in would be a significant time saver and huge user satisfier.

8 replies

heather_hansen
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • 954 replies
  • September 8, 2021

They demoed some “Coming Soon” Zoom integration stuff at Pulse a while back.  Anxiously awaiting more details on release date, etc.  


Cornelia
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  • ProdOps
  • 335 replies
  • September 9, 2021

Hello @heather_hansen and @mark7669, thank you for your posts. Super thrilled to see the excitement for the Zoom Meeting integration. You will see the release date and the perks soon on Community. Do keep an eye out for the news!

 


cjacksonfe
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  • Helper ⭐️
  • 17 replies
  • February 9, 2022

Is there any updates on this, or schedule for release on the roadmap?


heather_hansen
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • 954 replies
  • February 9, 2022

anirbandutta
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  • Expert ⭐️
  • 1804 replies
  • February 10, 2022
heather_hansen wrote:

@soumitrasahu , what’s the latest decision with this feature again?


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  • Gainsight Employee ⭐️
  • 8 replies
  • March 23, 2022

Hi Team,

One of the customer has requested for an update regarding the availability of this feature? We had earlier shared a tentative date of early march. Please share your insights. Thanks!


anirbandutta
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  • Expert ⭐️
  • 1804 replies
  • April 21, 2022

Folks, just so that you know this is now available for the US market

Congrats to everyone for proposing, scheduling and delivering!


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  • Contributor ⭐️⭐️
  • 4 replies
  • January 11, 2023

The feature documentation shows that zoom recordings can be automatically added to the timeline. I can’t seem to find this functionality in the plug-in. Can someone confirm that this is turned on?

 

  • Close for the Zoom ← → Gainsight integration to automatically pull in Zoom Cloud Recordings, chat logs, audio transcripts etc. 

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