Happy holidays from Gainsight Support!! Below are the updated holidays where you may see delayed response times or certain channels of support closed.
- December 22, 2023:
- Live chat & phone support disabled
- Delayed response time on non-urgent issues
- No change in email & portal ticket submission
- Staffed 24 hours, but agents only working High severity cases
- December 25, 2023:
- Closed
- December 26 - 29, 2023 (Tuesday - Friday):
- Live chat & phone support disabled
- Delayed response time on non-urgent issues
- No change in email & portal ticket submission
- Staffed 24 hours, but agents only working High severity cases
- January 1, 2024:
- Closed
We will return to normal business hours and all channels operating on January 2, 2024. As a reminder, you can submit support cases through the portal .
We hope all of our customers have a Happy and healthy holiday season!! 
