We have over 500 knowledge articles in another system. Many of them have inline images. We want to import them into insided community. Is there a way to import these articles in bulk while retaining the images?
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How to import articles in bulk?
Best answer by tom.shaddock
Hey
In regards to the images - if you submit the payload ‘content’ as HTML, the images (if externally hosted somewhere) should all be preserved ok and will display in the article content as normal.
I’d recommend you testing this out first though on your staging environment to ensure that there are no HTML tags / classes that may clash with the platform default styles (by inheriting unwanted styling rules).
Hey
In regards to the images - if you submit the payload ‘content’ as HTML, the images (if externally hosted somewhere) should all be preserved ok and will display in the article content as normal.
I’d recommend you testing this out first though on your staging environment to ensure that there are no HTML tags / classes that may clash with the platform default styles (by inheriting unwanted styling rules).
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