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Use iframe HTML tags in CoPilot email templates


dan_ahrens
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The HTML code editor in CoPilot is a great feature, but it appears not to support insertion of iframe tags - for example inserting a youtube video. 



It would be great if this was supported - kinda how this HTML editor permits



:)









Media not available

4 replies

nidhi_gupta
  • Contributor ⭐️⭐️
  • 3 replies
  • April 27, 2016
Currently we are not supporting audio and video tags of HTML in code editor of Copilot. We will add capability to insert youtube videos later.

sundar
  • Expert ⭐️
  • 534 replies
  • May 2, 2016
Email clients like Outlook and Gmail do not support the video's to be played from within an iframe, we got to do that in a different route. 

For now, You can insert an image and link that to video.

manmeet_dosanjh
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We would love the ability to embed or insert videos directly into the emails that are sent via CoPilot! Is there any push for this capability or an ETA if this has been discussed internally already?

dan_ahrens
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  • Author
  • Expert ⭐️⭐️⭐️
  • 1984 replies
  • August 10, 2017
Hi Manmeet, 

We have a solution designed to do that - the steps use our GSnap product as an example, but should be broadly applicable. 



https://support.gainsight.com/Product_Documentation/CoPilot_and_Automated_Email/Admin_Configuration/...

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