As Customer Success teams look to demonstrate ROI, CSMs track new measures to demonstrate the value a Customer Success team creates.
What measures are you currently tracking to demonstrate ROI? What challenges have you faced that you would like others' input and insight on?
[i]We'll be continuing the conversation below! Additionally, tune in to our weekly CSM led webinar on Wednesday June 8th @ 9am PST where we will be discussing this topic! Click here to register.
CS Knowledge Drop - Demonstrating the ROI of Customer Success
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