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Multilingual Surveys - NPS Question

  • November 18, 2020
  • 3 replies
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michael_sweeney
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Hi Team,

 

I was speaking with a customer today who uses multilingual surveys and is very important to their Global NPS.

 

Do we know when or if we will be able to translate “Not at all likely” and “Extremely likely” in the near future?

 

-Mike

 

 

 

Best answer by vikram

Hi @michael_sweeney , The default label translation is done as part of “Administration Settings” as shown in the image

 

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dan_ahrens
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  • dan_ahrens
  • Expert ⭐️⭐️⭐️
  • 1984 replies
  • November 19, 2020

Hi @michael_sweeney - this can be done on the Survey Translation Page: https://support.gainsight.com/SFDC_Edition/Surveys/Survey_Design/Configure_Multilingual_Survey_Questions

VP of Customer Success at Forcepoint
michael_sweeney
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Thanks @dan_ahrens I do see how to translate the question so I may be missing something.

 

The question itself is translated the issue I am seeing is I am not sure how to translate “Not at all likely” or “Extremely likely”

 

 

V
  • vikram
  • Helper ⭐️⭐️
  • 42 replies
  • Answer
  • November 20, 2020

Hi @michael_sweeney , The default label translation is done as part of “Administration Settings” as shown in the image

 

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