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Reported and Escalated Content

  • November 14, 2024
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MayurGhiya
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This article lists all of the objects and fields related to reported and escalated content in the communities data lake.

content_reply_report_resolved (fact)

This object table contains a list of fields related to when a reply report is resolved.

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Field Name Field Type Field Description
community_id string contains the community ID where the activity was executed
correlation_id string

refers to a unique identifier used to correlate and track related actions within the community platform, used for debugging or monitoring purposes

occurred_at string refers to the timestamp indicating the precise moment when the activity took place
reply_private_id string refers to the unique identifier assigned to a reply that identifies the reply within the Content Type
reply_public_id string refers to the unique identifier assigned to a reply that identifies it within the platform
executed_by string identifies the person who executed the activity (zero, if system event)
user_id string refers to the unique identifier of the person that identifies the user platform-wide
content_type string Identifies the type of content, such as article, product update, question, idea, discussion

 

content_reply_reported (fact)

This object table contains a list of fields related to when a reply is reported.

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Field Name Field Type Field Description
community_id string contains the community ID where the activity was executed
correlation_id string

refers to a unique identifier used to correlate and track related actions within the community platform, used for debugging or monitoring purposes

occurred_at string refers to the timestamp indicating the precise moment when the activity took place
reply_private_id string refers to the unique identifier assigned to a reply that identifies the reply within the Content Type
reply_public_id string refers to the unique identifier assigned to a reply that identifies it within the platform
topic_private_id string refers to the unique identifier of the topic, that identifies the opening topic within the Content Type
topic_public_id string refers to the unique identifier of the topic that identifies the opening topic platform-wide
user_id string refers to the unique identifier of the person that identifies the user platform-wide
executed_by string identifies the person who executed the activity (zero, if system event)
author_id string

refers to unique identifier of the user who created a piece of content, topic, reply, or event, identifying the original creator within the community

author_avatar string refers to the graphical representation or image associated with a user profile
author_username string contains the name of the user at the time of creating a content
executed_by_avatar string refers to the graphical representation or image associated with a user profile
executed_by_username string refers to the username or display name of a user within the community
reason string refers to the explanation or justification provided by a user when reporting a post within a community
notification_recipients string refers to individuals designated to receive notifications triggered when post is reported.
content_type string Identifies the type of content, such as article, product update, question, idea, discussion

 

content_topic_report_resolved (fact)

This object table contains a list of fields related to when a topic report is resolved.

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Field Name Field Type Field Description
community_id string contains the community ID where the activity was executed
correlation_id string

refers to a unique identifier used to correlate and track related actions within the community platform, used for debugging or monitoring purposes

occurred_at string refers to the timestamp indicating the precise moment when the activity took place
topic_private_id string refers to the unique identifier of the topic, that identifies the opening topic within the Content Type
executed_by string identifies the person who executed the activity (zero, if system event)
user_id string refers to the unique identifier of the person that identifies the user platform-wide
content_type string Identifies the type of content, such as article, product update, question, idea, discussion
topic_public_id string refers to the unique identifier of the topic that identifies the opening topic platform-wide

 

content_topic_reported (fact)

This object table contains a list of fields related to when a topic is reported.

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Field Name Field Type Field Description
community_id string contains the community ID where the activity was executed
correlation_id string

refers to a unique identifier used to correlate and track related actions within the community platform, used for debugging or monitoring purposes

occurred_at string refers to the timestamp indicating the precise moment when the activity took place
topic_private_id string refers to the unique identifier of the topic, that identifies the opening topic within the Content Type
topic_public_id string refers to the unique identifier of the topic that identifies the opening topic platform-wide
user_id string refers to the unique identifier of the person that identifies the user platform-wide
executed_by string identifies the person who executed the activity (zero, if system event)
author_id string

refers to unique identifier of the user who created a piece of content, topic, reply, or event, identifying the original creator within the community

author_avatar string refers to the graphical representation or image associated with a user profile
author_username string contains the name of the user at the time of creating a content
executed_by_avatar string refers to the graphical representation or image associated with a user profile
executed_by_username string refers to the username or display name of a user within the community
reason string specifies the justification or rationale provided for reporting a particular topic
notification_recipients string

contains the email addresses designated to receive notifications regarding reported topics, ensuring that relevant users are informed about issues that require attention or moderation

content_type string Identifies the type of content, such as article, product update, question, idea, discussion

 

escalated_post (dimension)

This object table contains information about posts converted into tickets through 3rd party ticket escalation integrations.

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Field Name Field Type Field Description
post_public_id string

refers to the public identifier that uniquely identifies a post across the platform within the community, which can be either a topic or a reply

ticket_id string refers to the unique identifier assigned to a support or issue ticket created from escalated post
ticket_url string refers to the URL link to access or view a support or issue ticket
content string refers to the main body of the post
type string refers to the type of escalation (depending on the 3rd party ticket escalation integrations)
moderator_id string refers to the unique user ID assigned to a user who is a moderator within the community
author_id string

refers to unique identifier of the user who created a piece of content, topic, reply, or event, identifying the original creator within the community

created_at timestamp refers to the timestamp indicating the precise moment when a specific post was converted into a ticket
is_reply tinyint indicates whether the content is a reply to a topic within the community or is and opening post of the topic
content_type string Identifies the type of content, such as article, product update, question, idea, discussion

 

reported_reply (dimension)

This object table contains current list of reported replies.

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Field Name Field Type Field Description
reported_by string refers to the unique identifier of the user who reported a reply
reply_public_id string refers to the unique identifier assigned to a reply that identifies it within the platform
reported_reply_id string refers to the unique identifier of the reply that was reported within the community
reported_at timestamp refers to the date and time when a reply was reported
resolved_by string refers to the unique identifier of the user who resolved reported reply
resolved_at timestamp refers to the date and time when a reported reply was resolved
reason string contains a description of the grounds for reporting the reply

 

reported_topic (dimension)

This object table contains current list of reported topics.

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Field Name Field Type Field Description
reason string contains a description of the grounds for reporting the topic
reported_by string refers to the unique identifier of the user who reported a topic
topic_public_id string refers to the unique identifier of the topic that identifies the opening topic platform-wide
resolved_at timestamp refers to the date and time when a reported topic was resolved
reported_at timestamp refers to the date and time when a topic was reported
resolved_by string refers to the unique identifier of the user who resolved reported topic
reported_topic_id string refers to the unique identifier of the tppic that was reported within the community

 

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