This article lists all of the objects and fields related to reported and escalated content in the communities data lake.
content_reply_report_resolved (fact)
This object table contains a list of fields related to when a reply report is resolved.
Field Name | Field Type | Field Description |
---|---|---|
community_id | string | contains the community ID where the activity was executed |
correlation_id | string | refers to a unique identifier used to correlate and track related actions within the community platform, used for debugging or monitoring purposes |
occurred_at | string | refers to the timestamp indicating the precise moment when the activity took place |
reply_private_id | string | refers to the unique identifier assigned to a reply that identifies the reply within the Content Type |
reply_public_id | string | refers to the unique identifier assigned to a reply that identifies it within the platform |
executed_by | string | identifies the person who executed the activity (zero, if system event) |
user_id | string | refers to the unique identifier of the person that identifies the user platform-wide |
content_type | string | Identifies the type of content, such as article, product update, question, idea, discussion |
content_reply_reported (fact)
This object table contains a list of fields related to when a reply is reported.
Field Name | Field Type | Field Description |
---|---|---|
community_id | string | contains the community ID where the activity was executed |
correlation_id | string | refers to a unique identifier used to correlate and track related actions within the community platform, used for debugging or monitoring purposes |
occurred_at | string | refers to the timestamp indicating the precise moment when the activity took place |
reply_private_id | string | refers to the unique identifier assigned to a reply that identifies the reply within the Content Type |
reply_public_id | string | refers to the unique identifier assigned to a reply that identifies it within the platform |
topic_private_id | string | refers to the unique identifier of the topic, that identifies the opening topic within the Content Type |
topic_public_id | string | refers to the unique identifier of the topic that identifies the opening topic platform-wide |
user_id | string | refers to the unique identifier of the person that identifies the user platform-wide |
executed_by | string | identifies the person who executed the activity (zero, if system event) |
author_id | string | refers to unique identifier of the user who created a piece of content, topic, reply, or event, identifying the original creator within the community |
author_avatar | string | refers to the graphical representation or image associated with a user profile |
author_username | string | contains the name of the user at the time of creating a content |
executed_by_avatar | string | refers to the graphical representation or image associated with a user profile |
executed_by_username | string | refers to the username or display name of a user within the community |
reason | string | refers to the explanation or justification provided by a user when reporting a post within a community |
notification_recipients | string | refers to individuals designated to receive notifications triggered when post is reported. |
content_type | string | Identifies the type of content, such as article, product update, question, idea, discussion |
content_topic_report_resolved (fact)
This object table contains a list of fields related to when a topic report is resolved.
Field Name | Field Type | Field Description |
---|---|---|
community_id | string | contains the community ID where the activity was executed |
correlation_id | string | refers to a unique identifier used to correlate and track related actions within the community platform, used for debugging or monitoring purposes |
occurred_at | string | refers to the timestamp indicating the precise moment when the activity took place |
topic_private_id | string | refers to the unique identifier of the topic, that identifies the opening topic within the Content Type |
executed_by | string | identifies the person who executed the activity (zero, if system event) |
user_id | string | refers to the unique identifier of the person that identifies the user platform-wide |
content_type | string | Identifies the type of content, such as article, product update, question, idea, discussion |
topic_public_id | string | refers to the unique identifier of the topic that identifies the opening topic platform-wide |
content_topic_reported (fact)
This object table contains a list of fields related to when a topic is reported.
Field Name | Field Type | Field Description |
---|---|---|
community_id | string | contains the community ID where the activity was executed |
correlation_id | string | refers to a unique identifier used to correlate and track related actions within the community platform, used for debugging or monitoring purposes |
occurred_at | string | refers to the timestamp indicating the precise moment when the activity took place |
topic_private_id | string | refers to the unique identifier of the topic, that identifies the opening topic within the Content Type |
topic_public_id | string | refers to the unique identifier of the topic that identifies the opening topic platform-wide |
user_id | string | refers to the unique identifier of the person that identifies the user platform-wide |
executed_by | string | identifies the person who executed the activity (zero, if system event) |
author_id | string | refers to unique identifier of the user who created a piece of content, topic, reply, or event, identifying the original creator within the community |
author_avatar | string | refers to the graphical representation or image associated with a user profile |
author_username | string | contains the name of the user at the time of creating a content |
executed_by_avatar | string | refers to the graphical representation or image associated with a user profile |
executed_by_username | string | refers to the username or display name of a user within the community |
reason | string | specifies the justification or rationale provided for reporting a particular topic |
notification_recipients | string | contains the email addresses designated to receive notifications regarding reported topics, ensuring that relevant users are informed about issues that require attention or moderation |
content_type | string | Identifies the type of content, such as article, product update, question, idea, discussion |
escalated_post (dimension)
This object table contains information about posts converted into tickets through 3rd party ticket escalation integrations.
Field Name | Field Type | Field Description |
---|---|---|
post_public_id | string | refers to the public identifier that uniquely identifies a post across the platform within the community, which can be either a topic or a reply |
ticket_id | string | refers to the unique identifier assigned to a support or issue ticket created from escalated post |
ticket_url | string | refers to the URL link to access or view a support or issue ticket |
content | string | refers to the main body of the post |
type | string | refers to the type of escalation (depending on the 3rd party ticket escalation integrations) |
moderator_id | string | refers to the unique user ID assigned to a user who is a moderator within the community |
author_id | string | refers to unique identifier of the user who created a piece of content, topic, reply, or event, identifying the original creator within the community |
created_at | timestamp | refers to the timestamp indicating the precise moment when a specific post was converted into a ticket |
is_reply | tinyint | indicates whether the content is a reply to a topic within the community or is and opening post of the topic |
content_type | string | Identifies the type of content, such as article, product update, question, idea, discussion |
reported_reply (dimension)
This object table contains current list of reported replies.
Field Name | Field Type | Field Description |
---|---|---|
reported_by | string | refers to the unique identifier of the user who reported a reply |
reply_public_id | string | refers to the unique identifier assigned to a reply that identifies it within the platform |
reported_reply_id | string | refers to the unique identifier of the reply that was reported within the community |
reported_at | timestamp | refers to the date and time when a reply was reported |
resolved_by | string | refers to the unique identifier of the user who resolved reported reply |
resolved_at | timestamp | refers to the date and time when a reported reply was resolved |
reason | string | contains a description of the grounds for reporting the reply |
reported_topic (dimension)
This object table contains current list of reported topics.
Field Name | Field Type | Field Description |
---|---|---|
reason | string | contains a description of the grounds for reporting the topic |
reported_by | string | refers to the unique identifier of the user who reported a topic |
topic_public_id | string | refers to the unique identifier of the topic that identifies the opening topic platform-wide |
resolved_at | timestamp | refers to the date and time when a reported topic was resolved |
reported_at | timestamp | refers to the date and time when a topic was reported |
resolved_by | string | refers to the unique identifier of the user who resolved reported topic |
reported_topic_id | string | refers to the unique identifier of the tppic that was reported within the community |