Want to learn more about one of our most exciting new features? This week we'll be hosting a webinar on use cases and best practices for GSnap.
Feel free to share any ideas or best practices from your organization's experience with GSnap thus far!
[i]We'll be continuing the conversation below! Additionally, tune in to our weekly CSM led webinar on Tuesday July 19th @ 9am PST where we will be discussing this topic! Click here to register.
CS Knowledge Drop - GSnap
Here is a summary of our Q&A today:
Question: How do
you set up the notification after you send the Gsnap?
Answer: Use this link for configuration answers such as this.
Question: Can
you view as the sender a previously sent?
Answer: Yes, under the main GSnap tab you'll see all previously recorded (& sent) GSnaps.
Question: Can you
change the expiration date after the Gsnap was sent?
Answer: Once a GSnap is sent, you can no longer change the expiration date.
Question: Can we
load a pre-recorded video in and then send through Gsnap?
Answer: At this point, you can only use videos recorded directly in the GSnap tool.
Question: Is data
available for Reports so that my VP can use a dashboard to track who's
sending GSnaps?
Answer: You can setup reports on GSnap via the Email Logs object. For details on configuration, go to the bottom this link.
Here's the recording and deck of the webinar!
Question: How do
you set up the notification after you send the Gsnap?
Answer: Use this link for configuration answers such as this.
Question: Can
you view as the sender a previously sent?
Answer: Yes, under the main GSnap tab you'll see all previously recorded (& sent) GSnaps.
Question: Can you
change the expiration date after the Gsnap was sent?
Answer: Once a GSnap is sent, you can no longer change the expiration date.
Question: Can we
load a pre-recorded video in and then send through Gsnap?
Answer: At this point, you can only use videos recorded directly in the GSnap tool.
Question: Is data
available for Reports so that my VP can use a dashboard to track who's
sending GSnaps?
Answer: You can setup reports on GSnap via the Email Logs object. For details on configuration, go to the bottom this link.
Here's the recording and deck of the webinar!
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