Discovery
Summarize By In Dashboards
I think it would be very helpful as it pertains to overhead to give the option to use report builder's "Summarize By" function in a dashboard.
Example Use Case: I have a report that I track support tickets opened/closed by each support rep. It would be helpful for me to see this information on both a macro and micro level of reporting. Currently, I'd have to build out (for example) 6 report variations to put on a dashboard to see how reps are performing weekly, monthly, and quarterly.
If we gave the option to summarize by, I'd be able to build this report out twice (opened and closed) and just adjust my filters for the data I want to see.
Example Use Case: I have a report that I track support tickets opened/closed by each support rep. It would be helpful for me to see this information on both a macro and micro level of reporting. Currently, I'd have to build out (for example) 6 report variations to put on a dashboard to see how reps are performing weekly, monthly, and quarterly.
If we gave the option to summarize by, I'd be able to build this report out twice (opened and closed) and just adjust my filters for the data I want to see.
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