SUMMARY
Activity : Emergency hotfix was released
Maintenance Window : Between 5:30 AM and 6:30 AM ,
Friday August, 12th 2016 CST
Queues Hold Time : 1 Hour
This
release was to fix an issue identified in Gainsight backend component.
During this release Rules were in hold state for about 1 Hour.
Soon after the deployment, Rules queue has resumed as normal.
Impact Details :
PRODUCTION Environment
Gainsight Application -
SFDC : NO IMPACT
Data Ingestion Queue - MDA : NO
IMPACT
Data Processor Queue - MDA : NO
IMPACT
Rules Engine Queue - MDA
: Delay of 1 Hour expected.
FOR
MORE INFORMATION
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subscribe to this article for updates. If you have questions, please open a
ticket with us by sending a note to support@gainsight.com.
Question
Gainsight Emergency Hotfix: Friday 12 August, 2016
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