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New Idea

Notifications For Widget Only Users

Related products:None
  • March 9, 2017
  • 1 reply
  • 0 views
steve_davis
zhongwei_liu
mmccluregainsightcom
cmultanen
michael_sweeney
+5
  • steve_davis
    steve_davis
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    zhongwei_liu
  • mmccluregainsightcom
    mmccluregainsightcom
  • cmultanen
    cmultanen
  • michael_sweeney
    michael_sweeney
  • tom_gerth
    tom_gerth
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    alex_legay
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    patti_arsenault
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    david_streichl
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    carolyn_dibuono

smorrisgainsightcom
As we expand our use case for Sales and leveraging the widget on the Account/Opportunity, I was wondering if we planned to expose the notification icon to the widget.



The use case is that sales users may not have access to the full platform meaning they don't have access to the notification icon.  An admin can globally subscribe them, but there is no customization available easily on a per user basis.  The only way I can think of to do this in bulk is to use a data loader to mass insert Notification Preference and Notification Subscription records.  

1 reply

jason_hersh
Forum|alt.badge.img+7
  • Gainsight Employee ⭐️
  • 22 replies
  • March 10, 2017
This is a great suggestion to ensure sales users are alerted when they get a CTA, too. @Scott, could we rely on Copilot emails in the time being to alert users if they have a CTA assigned?

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