New Idea
Exporting Survey Response
If you export survey reposes from the survey tab and there is a special character the formatting of the CSV gets messed up. We currently only support UTF 8 on this export, but would need different formatting for this to display correctly. I am able to open it successfully in Google Sheets, but not excel.
+6I agree. A .csv file should be readable by Excel these days. Currently, any apostrophe, quotation mark or non-US character (i.e., umlaut) gets changed to a set of random characters and I have to manually review and replace them.
Reply
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.