Skip to main content
New Idea

Email Assist - Request to add 'Email Clicked' date and 'Link Clicked' URL to Detail view

Related products:None
  • link_black
    link_black
  • elaine_cleary
    elaine_cleary
  • jackie_cofield
    jackie_cofield
  • HollySimmons
    HollySimmons
  • Jeremy M.

nora_soza
In addition to Email Opened information, there is a request from our CSMs to add click and link information to the expanded CTA Task view. I couldn't find a way to add it myself.

2 replies

Forum|alt.badge.img+1
  • Gainsight Employee ⭐️
  • 213 replies
  • August 18, 2017
Hi Nora,

As Part of Summer release(will be available on Sept 1st week), we are showing total count of URL clicks and in the tooltip we are showing the URL's and click made against each,



Hope this helps.

Note: For URL to be tracked we need to enable tracking in Template,


More details will be shared in the Release Notes that will be shared at the time of Release

Regards,
Hitesh

nitisha_rathi
  • Expert ⭐️
  • 1134 replies
  • August 21, 2017
Adding to Hitesh's point, we will add showing 'last linked clicked' and 'link clicked on' in our roadmap.

Thanks,
Nitisha

Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings