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Pasting images in the text editor causes them to disappear when published

  • March 26, 2019
  • 1 reply
  • 107 views
EricF
  • EricF
  • Contributor ⭐️
  • 2 replies
Priority: medium-low

Steps to Repro:
  • reply to a topic on the backend
  • paste an image into the text editor
  • publish the reply
Current Behavior:
  • The image disappears on the front end
Expected Behavior:
  • The image is visable on the front end
Reproducibility: Always

Attached Media: Screen caputre of issue: https://gyazo.com/c008aa6b4199c9ddcf4d6a2f5e945643

1 reply

Julian
Forum|alt.badge.img+5
  • Julian
  • Gainsight Employee ⭐️⭐️⭐️
  • 910 replies
  • March 27, 2019
Hi,

thanks for reporting it. We are currently investigating this.

It should not happen if you upload an image instead of pasting it, but maybe you meant that it happened for uploaded images?

Regardless, it's a bug and so we will work on solving this. Our support team will follow the progress and share their findings with you.

Regards,

Julian
I follow my nose, it always knows

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