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Add Mandatory fields at Task level

Related products:CS Cockpit & Playbooks
  • November 28, 2016
  • 4 replies
  • 31 views

darkknight
The Mandatory fields feature in November release is great, but would like to see it extended to the Task level also as we do have some CTAs that span a lenghty amount of time (up to 90 days) and would be good to prevent an individual task from being closed unless they have completed Mandatory fields.

4 replies

nitisha_rathi
  • Expert ⭐️
  • 1134 replies
  • November 29, 2016
Thanks for the idea, Jeff. Makes sense. We will priorities it based on the # of customers interested in it.

Thanks,
Nitisha

heather_hansen
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • 954 replies
  • November 29, 2016
+1 We would definitely use this. We have specific fields that we want the CSM to fill out., but I'm not sure about having them on every task. Maybe it's something you can assign at the playbook level?

dillon_chambers
  • Contributor ⭐️⭐️⭐️
  • 13 replies
  • December 9, 2016
Concur would also be interested in this.

  • Contributor ⭐️⭐️
  • 6 replies
  • October 17, 2024

Hello,

 

no update on this? At this time we are still not able to mark custom fields as mandatory which I think it’s very limiting.

Thank you.


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