JO Conditional Wait No Path Should Allow More Than One Step

I have a similar setup that is providing a conditional wait with No resulting in a continue that skips to the next conditional wait and so on. I’d be interested if there was a simplification. If Calculated Fields could be used in variant filtering, I’d have an easier setup.

FYI @nitisha_rathi 

@john_apple - can you explain more what you’re trying to accomplish - do all contacts need both an email and a CTA, or do some only need an email, all need the email but some need the CTA? What is it looking for in the conditional wait?
 

Hi @kelly - The Conditional Wait looks for changes on three different values (A, B, C). If A is NO then they would receive the first email, all others should skip. If A is YES and B and C are NO, then the second email would be sent, all others skip. And if If A is Yes and B OR C are Yes, then the third email would be sent. (There is no way that A could be NO and B or C YES).

The last conditional wait assesses if A is still NO and if their Health Score is low which results in a CTA, all others End.

Ah I had a thought in mind but given that all possibilities need to make it the final conditional wait, it wouldn’t work. 
 

@kelly ability to create multiple paths in the program is on our road map. I will update here once we consider it for release. Thanks for posting!

Has there been an update on whether or not this will be added to JO?

@maasplund Thanks for the note! We have added this to our road-map. My estimation would be the end of this year. Thanks!

Any update on this one? It’s so frustratingly limiting what can be accomplished in JO.

It’s borderline impossible to be able to dictate separate actions on these two email steps because they return to a single conditional wait step (I want two different paths based on clicked/not clicked for both emails). I’m attempting a combination of conditional waits + wait steps to try to accomplish what could easily be accomplish if paths continued linearly rather than rejoining (or at least be able to dictate where it can be rejoined). 

I know there’s been a lot of advisory boards around email but seems to be very few updates around JO, I’d love to know when we can expect some updates on this area of Gainsight.

@PavanCh may be you could share an update here?