Support sending Email templates with Reports through Email Assist
We have a need to send an email with Google Analytics usage data to our customers as a step in a Playbook. There is no set criteria when this may happen so we would like to use Email Assist instead of a CoPilot Outreach.
I have created an email template in CoPilot which contains the Reports however when I create the Playbook and search for the email template it's not on the drop down list - if I remove the Reports the Template it shows up. I found out from support this is by design.
Can we support email templates with Reports in a future version of Email Assist?
I have created an email template in CoPilot which contains the Reports however when I create the Playbook and search for the email template it's not on the drop down list - if I remove the Reports the Template it shows up. I found out from support this is by design.
Can we support email templates with Reports in a future version of Email Assist?
Reply
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.