Reply-To functionality in Copilot
Would be great enhancement to co-pilot email sends to be able to set the Reply-To field to reply to multiple addresses. For example, when sending survey emails, would be great to allow replies to go to both the person overseeing surveys and the account manager.
Hey Katie,
Sorry it took a while to respond. The reply-To is restricted to one email address by protocol unless we Cc the others in the original email. We avoided Cc since it would skew the open / click stats. The only solution I see right now is to have a distribution list where the replies are sent to and have required folks in the distribution list.
Sorry it took a while to respond. The reply-To is restricted to one email address by protocol unless we Cc the others in the original email. We avoided Cc since it would skew the open / click stats. The only solution I see right now is to have a distribution list where the replies are sent to and have required folks in the distribution list.
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