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New Idea

URL field in MDA

Related products:None
tom_gerth
  • tom_gerth
  • Gainsight Employee ⭐️⭐️
  • 71 replies
Currently, when we pass a URL through a process in Gainsight such as Rules or MDA loads, the hyperlink itself gets stripped from the text, and we are left with just the text version of the hyperlink.

It would be great if we could have a way to pass URLs through our processes and maintain the clickabiity of the hyperlink itself.
Enterprise Support Manager, Gainsight

    5 replies

    dan_ahrens
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    • dan_ahrens
    • Expert ⭐️⭐️⭐️
    • 1984 replies
    • July 10, 2018
    Hi Tom, 

    I haven't tested this myself, but does this behavior happen even when using the new URL data type? https://support.gainsight.com/Release_Notes/Current_Release_Notes/08Release_Notes_Version_5.15_June_...
    VP of Customer Success at Forcepoint
    cmultanen
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    • cmultanen
    • Helper ⭐️
    • 268 replies
    • July 10, 2018
    Hi Dan,

    I tried using the rules engine to populate a URL data type field in an MDA object and when I created a report for that object, the URLs were not clickable.  
    cmultanen
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    • cmultanen
    • Helper ⭐️
    • 268 replies
    • July 10, 2018
    Reading through that link you sent, it looks like this is already a known limitation and on the roadmap. Looking forward to having this ability in the future! 
    kunal_bhat
    • kunal_bhat
    • Helper ⭐️⭐️⭐️
    • 111 replies
    • July 11, 2018
    Hi Calvin, 

    You can expect the enhancement to have the URL's to be clickable in our upcoming v5.16 release on July 24.

    Thanks,
    Kunal
    sai_ram
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    • sai_ram
    • Expert ⭐️⭐️
    • 3727 replies
    • July 25, 2018
    Hi Calvin, 
    The requested enhancement (URL's to be clickable in Reporting) in out now and start using it.
    Please refer V5.16 article for more information.

    Thanks for posting! 
    cmultanen
    R
    2 people like this
    • cmultanen
      cmultanen
    • R
      rebecca_allison

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