I wanted to create a dialog directed to those who scored us low on an NPS survey we previously sent out, but I was surprised to see this option doesn't exist (yet). For now you can only use Survey scores as an audience rule for email engagements. It might be an idea to introduce this for all engagements?
1 person likes this
+2-- Link
1 person likes this
+3I have another vote for this!
Raghuram Ketharaju : Your PX Technical Partner!!
1 person likes this
+1 for what
would LOVE to have a dialog right after promoter. this way I could advertise something like a $20 dollar GC for leaving us a review at G2 or TrustRadius. it’s capturing them at the best moment
Will Patterson
1 person likes this
I actually can’t quite believe we CAN’T do this tbh. I can send an email off the back of an NPS score but not send a targeted in-app? I feel like I’m missing something - which this idea would absolutely fix! Great suggestion
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