I am looking to make the email templates more dynamic by adding formula; however, I am not sure if this is possible or native in Gainsight Email Templates. Has anyone tried?
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Can you add formulas to Gainsight Email Templates?
Best answer by john_apple
Within a Journey Orchestrator Program you can create formula fields in a Transform task. They can then be added a Custom Mapped field in the Participant Mapping which will make them available to use in tokens on the email template.
+5Within a Journey Orchestrator Program you can create formula fields in a Transform task. They can then be added a Custom Mapped field in the Participant Mapping which will make them available to use in tokens on the email template.
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