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Configure List Views


mdfahd
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  • Gainsight Employee ⭐️
  • 17 replies

This article explains how community managers and admins can customize their community tabs to highlight the content or to make it visually appealing.

Overview


The community tabs focus on the most recent information, and is segregated into Categories, Recent activities, and Help Others.

To keep your homepage engaging and visually appealing, it's essential to highlight key content within these tabs. Without proper highlighting, the page may appear dull and uninviting.

Admins can also adjust Card themes for a structured, engaging layout by switching between list and card views.

You can customize how the community page looks by navigating into Destination and using Styles.


Configure List Views


To customize how the feeds or tabs are represented on the community page:

  1. Log into Destination.
  2. Click Style.
  3. From the Style drop-down, select List Views. The List Views slide-out panel appears.
  4. Turn on the Use Card Theme toggle. The customization options appear that allow you to design the look and feel of the tabs to match your organization’s guidelines.

 

Card Customization Options


The community tab can be modified using the below customization options:

IMPORTANT: The colors can be assigned separately for the Default, Hover, and Click actions.

Customization Option Description
Card Border Width Enter the border width in pixels (px).
Card Border Radius Enter the border radius in pixels (px) to adjust edge roundness.
Background Color Select a color or enter a Hex value using the Background Color dropdown.
Title Color Select a color or enter a Hex value using the Title Color dropdown.
Text Color Select a color or enter a Hex value using the Text Color dropdown.
Border Color Select a color or enter a Hex value using the Border Color dropdown.

 

 

After modifying the cards, click Publish to save the changes done.

 

If you have any queries or feedback, please drop an email to docs@gainsight.com or post a reply to this article.

Did you find this topic helpful?

12 replies

revote
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • 793 replies
  • March 3, 2025

When I enable this, nothing happens? Feeds remains same. I have tried to adjust some border width but no, nothing happens. I have tested in our test site and production as well.


mdfahd
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  • Author
  • Gainsight Employee ⭐️
  • 17 replies
  • March 3, 2025

Hi ​@revote,

Thank you for reaching out! We’d be happy to assist you. 

@revote, to apply the changes, please ensure you click the Publish button at the bottom of the List View slide-out panel.

Let us know if this resolves the issue!

Tagging @Sudhanshu, for further inputs if the above action does not help.


revote
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • 793 replies
  • March 3, 2025
mdfahd wrote:

Hi ​@revote,

Thank you for reaching out! We’d be happy to assist you. 

@revote, to apply the changes, please ensure you click the Publish button at the bottom of the List View slide-out panel.

Let us know if this resolves the issue!

Tagging @Sudhanshu, for further inputs if the above action does not help.

Yeah, I have published changes but feeds remains same 😀

EDIT: I have tried to play with the colors as well - nothing happens.


Julian
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  • Gainsight Employee ⭐️⭐️⭐️
  • 908 replies
  • March 4, 2025

Hey ​@revote,

I spotted your reply and tested it myself in your community, out of curiosity. I was suspecting that maybe, some custom script could cause this. However, for me it just worked?

I (obviously) tried it in your community homepage. Maybe a misunderstanding? Let me know if you are still facing issues here.


revote
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • 793 replies
  • March 4, 2025

I noticed that with Firefox I cant see any difference but when I tested with Chrome and Safari I can see new list view. I have deleted cookies from my Firefox but no, it doesnt display new list view.

Btw, I noticed this small issue. There are grey corners when the topic is pinned.

 


Erik_
  • Contributor ⭐️⭐️⭐️⭐️
  • 46 replies
  • March 4, 2025

I've been experimenting with the card view, as well as the topic filters. And what I'm noticing is that topic filters are specific to the instance of the Tabs Widget that I'm editing. But the card view is universal. 

 

Case in point: I have a custom page that I made where I added the Tabs Widget with the categories list hidden and the topic filter active to only show topics from a specific category in Recently active and Help others.

This filter only works on that particular widget, just as I expect. The Tabs Widget on the main page of our Community still shows everything, just as I expect.

 

However, if I then use the list view options to turn the Tabs widget on the custom page into card view with specific colours and the like, this is also implemented on the Tabs widget on the main page. Exactly what I do not expect, nor want.

 

 

Is dit as designed behaviour? Will this be changed?


Sudhanshu
  • Gainsight Product Manager
  • 173 replies
  • March 4, 2025

hey ​@Erik_ ! It is designed this way to keep the experience consistent across all feeds on the platform, including custom pages. However, I’m curious to know why you want a different experience on a custom page?


Erik_
  • Contributor ⭐️⭐️⭐️⭐️
  • 46 replies
  • March 5, 2025

We're working on creating a custom page around a specific topic. To that end, I've added a number of widgets and such to that page, and given the page a certain look. Within that look, using card view for the Tabs widget is a better visual fit.

 

But, for our main page, the usual list view is a better visual fit. And as such it would be nice to be able to style the widgets per instance, instead of universal.


revote
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • 793 replies
  • March 6, 2025

We have to disable Card theme because we noticed that depending what device (mobile or computer) and browser you use, Featured image from articles cant be seen on feed views.


Sudhanshu
  • Gainsight Product Manager
  • 173 replies
  • March 24, 2025

@revote We have improved the mobile view for this list. We’d really appreciate if you please check and provide feedback, if any?


revote
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • 793 replies
  • March 25, 2025
Sudhanshu wrote:

@revote We have improved the mobile view for this list. We’d really appreciate if you please check and provide feedback, if any?

After quick look - I like how articles look when using mobile device.

But when using desktop, I dont like at all 😀 I dont like that featured image is full / column wide, and it is cropped from the top and bottom. Maybe you move it back to the right side, and smaller size?

Or is there any other options?


revote
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • 793 replies
  • March 25, 2025

Also, if possible, decrease empty space between the cards. When list view is in use, you dont see as much as before, without scrolling, because empty spaces between the cards.


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