I want to Provision some internal employees with Viewer Licenses in Gainsight. These people do not work in Customer Success.
I want to created a 360 View for them that is different from the view available to CSM's. Currently anyone with Gainsight Access can see all account information in C360. To prevent misinformation, or information overload, I only want to show what we choose to share.
Can this be done?
Question
C360 Dashboard For Executives
+1Bill we did a special view of C360 just for upper management (based on their title). It doesn't prevent them for modifying the content visible to them but it does avoid information overload. This document should help: https://support.gainsight.com/360/Admin_Guides/Create_and_Assign_Multiple_C360%2F%2FR360_Layouts
1 person likes this
+2Hi Bill, is this what you're looking for? https://support.gainsight.com/360/Admin_Guides/Create_and_Assign_Multiple_C360%2F%2FR360_Layouts
VP of Customer Success at Forcepoint
1 person likes this
Thanks, I will take a look
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