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Is there a way to segment based on best answer?


LuH
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Is there a way to segment based on best answer? I was thinking of creating a badge(s) for best answer amounts, but I wanted to get a general idea of what was the top tier best answer number for my community. I can only seem to build segments based on replies, topics, and posts.

Best answer by Kenneth R

Hi ​@LuH - in this case, I think the best approach would be to go to Exports and grab an all-time User export.  You’ll find the best answers there, along with all the other criteria used in the gamification systems.  That makes it super handy for things like new rank structures as well, as you can easily sort all the relevant data points.

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LuH
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  • Contributor ⭐️⭐️⭐️
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  • March 3, 2025

To clarify, I want to be able to segment MEMBERS based on the amount of best answers they’ve received, not the content.


Kenneth R
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  • Gainsight Community Manager
  • 428 replies
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  • March 4, 2025

Hi ​@LuH - in this case, I think the best approach would be to go to Exports and grab an all-time User export.  You’ll find the best answers there, along with all the other criteria used in the gamification systems.  That makes it super handy for things like new rank structures as well, as you can easily sort all the relevant data points.


LuH
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  • 13 replies
  • March 4, 2025

Thanks, Kenneth! This is super helpful!


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