Question
is there a way to see what ctas were fired due to tasks created in timeline
we are trying to determine what CTAs were created due to a CSM adding tasks in a Timeline activity. Is there a way to denote which those are to build a report?
1 person likes this
+1Hi Heather,
There's a field called 'Source', which tracks from were the CTA was created.
For all the CTA's created from Timeline, we track Source as Activity, you can build a report as,
Let me know if anymore information is required.
Regards,
Hitesh
There's a field called 'Source', which tracks from were the CTA was created.
For all the CTA's created from Timeline, we track Source as Activity, you can build a report as,
Let me know if anymore information is required.
Regards,
Hitesh
1 person likes this
thank you!
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