We are planning to use Horizon Success Plans for onboarding project management. In testing the functionality with external users - I think Gainsight missed a fairly obvious Use Case- where external users can "View Externally Shared & Edit Objectives Owned."
The closest alternative I can find is “View All & Edit Objectives owned.” - but that doesn’t really work for us since we will have internal-only tasks as well that we don’t necessarily want to expose to customers.
I am wondering if anyone has found any better alternatives - and more importantly, do others feel we need this use case added to the Sharing Options list:
