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Closed (Won't Do)

'Show data from hierarchy' as opposed to 'Show data from all children' only

Related products:CS C360 & R360 & P360
  • August 16, 2017
  • 1 reply
  • 42 views

blynn_buckley
The show data from all children is very helpful in C360 reports. It would be enormously handy if there was an option to show data from all accounts in a hierarchy, especially since Gainsight seems to understand SFDC account hierarchy better than SFDC :) 

1 reply

manu_mittal
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  • Gainsight Employee ⭐️
  • 639 replies
  • August 22, 2017
Thanks for sharing, Blynn! Are you thinking of including sibling Accounts, or every Account in the hierarchy (independent of which 360 you are currently looking at)? Would also be helpful if you could share a scenario or two where this might be needed.

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