Solved
RichText 2 Text fucntionality in Rules
We want to be able to push text from a specific Timeline record into a Text field in SFDC object.
Timeline body is RichText
SFDC object field type is Text
We could define a rule that does it.
But the RichText was pushed with all the HTML special characters and made the text unreadable.
It would be great if GS can convert the RichText into plain Text.
Thanks,
Einat
Timeline body is RichText
SFDC object field type is Text
We could define a rule that does it.
But the RichText was pushed with all the HTML special characters and made the text unreadable.
It would be great if GS can convert the RichText into plain Text.
Thanks,
Einat
Best answer by jitin_mehndiratta
Hi Einat,
Did you try creating a custom field of "Rich text" in the SFDC object and then populate it with the timeline rich text?
Regards,
Jitin
View originalDid you try creating a custom field of "Rich text" in the SFDC object and then populate it with the timeline rich text?
Regards,
Jitin
Reply
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.