One feature that we have found to be very sticky is when users add video comments as a part of giving someone time-stamped feedback on their work. Our CS team was having a hard time identifying who was using this feature in a way that we could show the rest of the company. I just hosted a quick training with them on how to use GPX to identify Voice of the Customer opportunities for a particular feature.
Under Analytics > Features > Adoption, I added a Feature filter for Click Add Video Comment greater than 0 times. I also set the time parameters to monthly within the last 6 months.
Once the view below was generated, I had them click on the user count link to bring up the info of the actual users.
Then, on the list of users engaging in this feature, I sorted by Feature Visit Count. It's not pictured below to protect pii, but our CS team can see who is using this sticky feature at such a high rate and identify their use cases.
As a side note, you can also go through this exercise to have the quantity of events Grouped by Accounts to show trends of which accounts are using sticky features at a high rate.
Thought it was a super interesting opportunity - hope it's helpful to others!
