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Email Logs are not deleted when the company is deleted from the Gainsight

Related products:None

Hi Team,

I am posting behalf of a Customer, Whenever we are deleting the company form the gainsight, we are removing the depency records from the objects such as AO Participants, Survey Participants, and NPS responses but not from the Email Logs objects.

Could you consider this request, so that it should delete all the email log records which are associated with that company as from the Email Logs Object automatically. Currently we are doing this request manually from the backend.

2 replies

sai_ram
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  • Expert ⭐️⭐️
  • 3727 replies
  • January 23, 2020

@SKondreddy Thanks for bringing it here, its a valid use-case and I know lots of manual efforts will be reduced.

There are lots of technical issues involved to solve this. Our product team is working on the possibilities, I will update you here once we add this to our road-map. 

 


sai_ram
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  • Expert ⭐️⭐️
  • 3727 replies
  • January 23, 2020

@All, Please vote your interest here, so that the priority will be increased. 


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